Shipping policy
Do you do returns or exchanges?
Due to the uniqueness and effort behind all our handmade items, we currently do not accept returns.
If there is an issue with the package you have received please email us at sumakart2@gmail.com.
Sumak Art reserves the right to deal with exchanges on a case-by-case basis.
Where and how do you ship?
We use UPS to ship all our items inside the U.S. We currently do not ship internationally, but are working on expanding towards that in the future!
How long will my delivery take?
We are a small team multitasking on the daily so deliveries are sent out once a week on either Fridays or Saturdays. If you ordered on a Saturday after we've left, please allow for deliveries to take up to 1 week. If you have an urgent request, please call us at (571)-466-2015 and we can accommodate an earlier delivery.
Our products are regularly sold at select farmers markets, flea markets, holiday markets, festivals, and various community fairs throughout the season. We currently do not have a storefront and operate online only. If you would like to see our items in person, we are pleased to accommodate by arranging a time and location that suits your convenience. Please give us a call at (571)-466-2015 to arrange a time and date. For information regarding our upcoming shows and market appearances throughout the year, please contact us directly and we will be pleased to provide you with our exhibition schedule. *Please note when ordering online, that all our products are unique and handmade, and therefore may have some variation in color and size."